FAQ

How do I use the Anma?

The best way to learn how to use the Anma is to watch the videos Christine has made available on her YouTube channel. Here’s a few I think you’ll find helpful:

Release your frown lines

Facial exercises and the anma

Releasing wrinkles with the anma


How much pressure is used with the Anma?

As counter intuitive as it may seem, the lighter you massage with the Anma the deeper the release. Never use enough pressure to stretch the skin. The objective is to skim the surface of your skin.


What is the Anma?

The ANMA is a small handheld device mimicking fingertips and thumbs. It is used to GENTLY massage and release deep facial tension. This action releases wrinkles, bunching, sagging, and overall tired facial muscles. 

Using the device will assist in bringing hyaluronic acid (the stuff in expensive injectables) to the surface of the skin for a fresher, plumper, and healthier skin.

The small size of 3-1/2 inches long x 2 inches wide x 2-1/2 inches tall makes it easy for travel. The fingertip like extensions are 1/2 inch deep. The thumb-like tips are 3/4 inch deep. It is made of high-grade acrylic.

How do I get technical support for the CBBC?

You may contact support@christinebyer.com for assistance with any technical issues.


How Do I Join the Christine Byer Beauty Club?

Follow this LINK to join the Christine Byer Beauty Club.


What is the Christine Byer Beauty Club (CBBC)?

The CBBC is a subscription-based membership to a virtual Club where Christine Byer, Licensed Esthetician. provides personalized answers to skincare questions posted by members every day.

Members in the Club have access to tons of searchable information organized by TOPICS and CATEGORIES. 

Members receive special product discounts, BOGO deals, and Flash sales, not available anywhere else.

Every month, one member is selected to receive a FREE Online Consultation in which this member meets with Christine over Zoom and receives personalized skincare recommendations and PRO tips. The consultation is followed with a personalized document containing notes from the consult with additional information.

The benefits of membership far exceeds the nominal membership fee. 

Learn more here: www.ChristineByerBeauty.com

Clareblend Mini Microcurrent

Can I use the Clareblend Mini and the Time Master Pro at the same time?

Many of our customers are using both these devices and achieving amazing results. The TMP is used 2 times a week for a duration of 10 minutes each day. The Clareblend Mini Microcurrent can be used daily. Even if only using the Mini for a 10-minute microcurrent treatment each day for your trouble spots (as opposed to treating the entire face at 45 minutes) customers see improvements with continued use. Results are cumulative.

On days you're using both devices, use the TMP first, followed by microcurrent. It is best not to use any device IMMEDIATELY AFTER microcurrent, so you don't undo the results you just achieved.


What conducting gel should be used with the Clareblend Mini Microcurrent?

It is important to choose an OIL-FREE conducting gel to use with the Clareblend Mini Microcurrent.

My preferred conducting gel is CBE Botanicals Hydrate + Conduct.


Will the Clareblend Mini give me as much lift as the Time Master Pro?

The MUSCLES are what benefits the most from Microcurrent by toning and lifting with deeper electrical stimulation. Toning MUSCLES with microcurrent will create longer lasting LIFT than the TMP. Microcurrent will also boost collagen and improve skin texture but it is not seen as fast as with the TMP.

You will get some lift with the Time Master Pro with continued use. The lift will not be as deep as you will get with Microcurrent.

 

The SKIN is what benefits the most from the ULTRASOUND in Time Master Pro. The cascading effect of sound waves creates an almost immediate plumping effect that lessens wrinkles, fine lines, and improves the texture of the skin and it boosts collagen production. With continued use the effects on the SKIN last longer and longer. 


What is the difference between the Clareblend Mini and other microcurrent devices? **

Here is an entire blog post on the topic.


How do I operate the Clareblend Mini Microcurrent?**

Here is an entire blog post on the topic.


What are contraindications for using the Mini?

The Clareblend Mini Microcurrent facial procedure is intended for facial stimulation and should not be used if the following indications are present:

  • Pregnancy
  • Seizures
  • Cancer or tumors
  • Cardiac pacemaker, or any electronic implanted defibrillator, simulators, or electronic devices as possible interference with these devices may occur
  • Do not use if prone to phlebitis, thrombosis, or on varicose veins

Use Clareblend Mini Microcurrent only on normal skin. Do not use on skin that is swollen, infected, or has cancerous lesions.

Clareblend Mini Microcurrent is designed for cosmetic use only and for individuals in good health.

As with any medical condition or after facial surgery of any kind, please consult your physician before use.

Clareblend Mini Microcurrent is for adult use only and should be kept out of the reach of children.

Seek approval from your medical provider and wait a minimum of 10 days before using the Clareblend Mini Microcurrent after the following procedures:

- Botox
- Injections and/or fillers
- Microneedling - Use after skin has fully healed.


I don’t feel anything, how do I know if the Mini is working?

The Clareblend Mini Microcurrent is designed with a safe variable frequency so it is rare to feel a sensation on the skin. It will not over stimulate by zapping the muscle. When the device is plugged in, it is designed to beep when current is flowing. It cannot beep, if current is not flowing.

Current is continuously flowing at variable amperages when the MINI is connected to a power source.

You can use a piece of aluminum foil to test the device. With the Mini plugged in, and without conducting gel, place Mini on aluminum foil with both probes touching the foil. You will hear a beep. Continue holding device in place, wait for at least 10 seconds to hear additional beeps. This indicates the Mini has current flowing.

A multimeter does not and cannot measure the high frequency pulses that the Mini generates. A better instrument to verify the operation of the Mini is to use an oscilloscope which must be done with a “patient” load placed across the two electrodes.


Why is the Mini beeping erratically?

If you are NOT following the LIFT and HOLD technique precisely the Mini will beep erratically. The LIFT and HOLD technique requires WAITING for a SINGLE beep after touching the electrodes to moist skin. After touching to moist skin, VERY SLOWLY glide the Mini while maintaining electrode contact with the skin during movement. At the end of the movement, HOLD the Mini in place until a DOUBLE beep is heard. If you lift the Mini before the DOUBLE beep, you will disrupt the beeping timing cycle and it will beep erratically.

To reset the timing unplug from power source and wait a minute before plugging it back in. If you're impatient, you might think something is wrong and lift it but the LIFT and HOLD technique requires a VERY SLOW movement process. The slow movement allows as much current as possible to penetrate as you move along the skin. HOLDING at the end of the movement concentrates the energy which helps to retrain the muscles to achieve lift and tone with continued use.


How often can I use the Mini?

The Clareblend Mini Microcurrent is safe to use on a daily basis. How long you use it depends on your needs and the number of areas you want to treat. A full face/neck/décolleté treatment takes 45 minutes but you can also use it for only 15 minutes daily in trouble spots. Not to worry though. The Clareblend Mini Microcurrent is very gentle and has a built in variable amperage to prevent muscle fatigue. This features is what sets the Clareblend Mini Microcurrent apart from other microcurrent devices on the market. To learn more, or to watch exclusive how-to videos, and to explore how others are using the Mini, I recommend joining the Christine Byer Beauty Club or spending some time watching videos on Youtube.

Can I use the Curve Face and Body if I have thyroid issues?

As with any health condition, please consult your physician. If you choose to use this device, always avoid the thyroid area if you have any thyroid issues.


What are the contraindications of using the Curve Face and Body?

Consult your healthcare practitioner if you think you may have a medical condition that may be adversely affected by using the technology in this device. We cannot and do not provide medical advice.

Do not use the Curve Face and Body on injured skin. Avoid using device for 1 hour after eating. Stop using if you experience any unpleasant skin sensitivity.

Do not use in the areas of the mouth where metal fillings or braces are located to avoid unpleasant sensations. Do not immerse in water and do not use while in a tub or shower to avoid electric shock. Do not use device while plugged into a charger to avoid destroying the electronics in the device.


Is the Curve Face and Body safe?

When the Curve Face and Body is used according to the instructions, it is a safe device. Care must be taken to read instructions and use this device properly.


What is the size of the Curve Face and Body?

The device has an 11.25 inch circumference and is 3.50 inches wide and is 4.25 inches tall. This device fills the palm of an average size hand. It is small enough to travel.


Where can I use the Curve Face and Body?

The Curve Face and Body can be used on the lower face, neck, decollate, arms, breasts, belly, buttocks, hips, and legs.


What does BioMechanical Vibration do when using the Curve Face and Body?

VIB – Biomechanical muscle stimulation sends gentle vibrations that work on muscle fibers and stimulate core muscle. The effects are particularly beneficial for speeding up metabolism by improving the supply of nutrients and oxygen to tissues - for smooth, healthy skin.


What does LED do when using the Curve Face and Body?

What does Radio Frequency do when using the Curve Face and Body?

RF – RADIO FREQUENCY (300KHz) The radio frequency waves cause selective heating of fat cells and collagen fibers. The electromagnetic radio frequency waves vibrate the water molecules in the tissue layers, creating frictional heat. This frictional heat induces warming of the connective tissue cells. This results in a tightening of the collagen and a renewal of the tissue - which is visible as a firming of the surface of the skin.


What does Ultrasound do when using the Curve Face and Body?

Ultrasound is sound waves (300,000/sec) which cause the tissue to vibrate at a cellular level. As a result, the fat cells under the skin "open" and the fat that comes out is directed into the lymphatics and drained. In addition, cell activity is measurably increased and this causes collagen formation to occur. The lower the frequency of the ultrasound, the deeper the effect of the cavitation on the fatty tissue.


Will the Curve Face and Body make pigmentation issues worse?

I have not seen pigmentation issues get worse. I recommend using a brightening serum (Brighten the Day or Triple C + Gold) under the conducting gel for extra care.


Will I use the Curve Face and Body in place of other devices?

No. You would use the Curve Face and Body along with other devices.

For example, the TMP is smaller so it is ideal for the eye area, temples for fine lines, upper cheeks and forehead. You'll still need to use your Clareblend Mini Microcurrent as those probes are ideal for delivering microcurrent to those tough to get to place for muscle lifting.

This Curve Face and Body can only use be use up to 3 times a week and up to 15 minutes each treatment, so use other devices on alternating days/treatments.


Will the Curve Face and Body cause fat pad loss on the face?

If you are concerned about fat pad loss on the face, use the device without RF turned on or at lowest setting of any modality. This device doesn't heat to the point of undesirable fat pad loss when using for 5 minutes in duration. When using on body parts where fat cell reduction is wanted, use at higher settings for the full 15 minutes.


Tell me about the Curve Face and Body battery life.

You will charge the device for 2.5 - 3 hours right out of the box. The device will begin to beep indicating it's time to recharge. A battery icon in the LCD panel reveals the battery charge level. On average, you will get an hour of use before recharging. The lifetime of the battery is at least 200 hours (12,000 minutes/15-minute increments = at least 800 uses).


How is the Curve Face and Body powered?

DO NOT USE THE CURVE FACE AND BODY WHILE IT IS PLUGGED IN FOR CHARGING. UNPLUG FROM CHARGING BEFORE USING IT.

The Curve Face and Body has an internal battery that requires charging. A USB charging cord is provided. The USB portion of the charging cord can be plugged into any USB device (tablet, phone, laptop) OR use an AC adapter and plugged into wall outlet for charging. 

Do NOT use FAST-CHARGING cell phone adapterThe device will not stay charged. A full charge takes 2.5 - 3 hours. The LCD panel displays a battery icon that indicates it is fully charged. It will begin to beep during use when the battery requires recharging. You can get about one hour of use before needing to recharge. It will recharge for at least 2 years with regular use at 15 minutes treatments 2 - 3 times a week.


Which modality should I use on the Curve Face and Body?

BRIGHTEN SKIN MODE 1 - LED and RF for Face, Neck, Décolleté (or for skin only vs fat/cellulite on Body)

FAT BURNING MODE 2 - LED/Ultrasound for Body to reduce cellulite/fat

SKIN REJUVENATION MODE 3 - LED/RF/VIB for Face, Neck, Décolleté (or for skin only vs fat/cellulite on Body)

SHAPE MODE 4 - VIB/Ultrasound for Body to tone and lift AND decrease cellulite/fat


How do I select modalities of the Curve Face and Body?

Pressing POWER button once (MODE 1) turns device on and activates LED and RF (No VIB and No Ultrasound) For Face, Neck, Décolleté (or skin only vs fat/cellulite on body)

Pressing power button second time (MODE 2) activates LED/Ultrasound (No RF and No VIB) For Cellulite/Fat on Body

Pressing power button third time (MODE 3) activates LED/RF/VIB (No Ultrasound) For Face, Neck, Décolleté (or skin only vs fat/cellulite on body)

Pressing power button four times (MODE 4) activates Ultrasound/VIB (No LED and No RF) For Cellulite/Fat on Body

After choosing modality, user can choose level by pressing the second button (up/down indicator) with one click for low, two clicks for medium, and three clicks for high. clicking a fourth time returns to low.

Press and hold the POWER button for a few seconds (hear double beep) and release to turn the device OFF.


How often can I use the Curve Face and Body?

Recommended use is 2 to 3 times a week. 15 minutes maximum for each treatment area. Leave one day in between each day of treatment.

If you choose to use daily, use for 5 minutes or less in each treatment area.


Does the Curve Face and Body have a warranty?

Recommended use is 2 to 3 times a week. 15 minutes maximum for each treatment area. Leave one day in between each day of treatment.

If you choose to use daily, use for 5 minutes or less in each treatment area.


What is difference between the Curve Face and Body and Time Master Pro?

The Curve Face and Body is 4 modalities (technologies), instead of 3. The Curve Face and Body contains Ultrasound at 300,000 sound waves per second.

The Time Master Pro is 90,000 sound waves per second. The Curve has RF (300 kHz). The Time Master Pro does not have RF. Both devices have LED.

The Curve has very gentle BioMechanical vibration. The Time Master Pro has EMS which is more intense on the skin.

The Curve is much larger than the Time Master Pro covering more area. However, the Time Master Pro is ideal for treating smaller areas such as the eye area, temples, cheeks, and forehead.

 

How do I use the MBK Ultrasonic Spatula?

Please see FULL DIRECTIONS HERE.

Hold the hand piece at a 45 degree angle to the skin. Use with the blade tip pointed down for deep cleansing and exfoliation. For product penetration, flip the blade over so the flat end of the blade is touching the skin. You do not need to apply pressure while doing the treatment. Simply glide the blade along the skin slowly, and let the sound waves do the work for you!


Use at the beginning of your facial treatment to take the cleanser off for deeper cleansing with light peeling results. Use to take off your enzyme. Use for extractions. Use for deeper penetration of mask or serums specific to your needs. You will see vapor “flying out” from the blade during exfoliation mode. This is the ultrasound waves emulsifying the water and other debris that is on the skin. The skin must be wet at all times. Ultrasound waves do not travel without some sort of medium such as water or a water-based product. Never use high oil content medium.


How often can the MBK Ultrasonic Spatula be used?

You can use ultrasonic spatula daily for product penetration and twice a week for exfoliation.


How do I clean the MBK Ultrasonic Spatula?

Wipe thoroughly with antibacterial (or barbacide) wipe. Do not emerge in liquid. This is an electrical device and should never be immersed in liquid of any kind!


What operations do the buttons perform?

  1. Power Button: Turns the unit on and off (press and hold for a second to turn on. Button will turn red, but you will not hear anything until you press one of the other buttons!)
  2. Sonic: Ultrasonic Wave Continuous (exfoliation)
  3. Lifting: Ultrasonic Wave Pulsating - Lifting/toning, deep product penetration with a mask. This is used for extractions. The pulsing loosens the debris from the pore wall.
  4. Ions -/+: Blue light negative, Red light positive. Negative draws out for extractions vs positive pushes product in.
  5. Ultrasonic low/high intensity. Most use on high. Typically no one seems to be sensitive to ultrasound.


What are the technical details to the MBK Ultrasonic Spatula?

Voltage: 100 – 240V

Frequency: 50 Hz

Frequency ultrasound: 28 - Khz

Battery: - 3,7V /850 mAh

Max Power: 1,2 W +/-10%

Weight:163 g

CE: SY088


What are the modes offered with the MBK Ultrasonic Spatula?

Sonic Mode: Deep cleansing and exfoliation. Continuous ultrasound vibrations. The sonic mode generates high frequency micro-vibration to clean up comedones and blackhead by scrubbing the epidermis. It exfoliates the dead cells lying on the surface of the skin. This mode: opens clogged pores, gently exfoliates the dead skin cells, cleans away the toxins, clarifies blemishes and pimples, aids with lymphatic drainage, promotes the absorption of the subsequently used products increases the efficiency of the active ingredients refines large pores, makes the skin soft and smooth.

Lifting Mode: Penetration of active serums for a nourishing effect. Pulsed ultrasound vibrations with iontophoresis. The non-working hand should be touching the client for the iontophoresis to work (The iontophoresis uses a current to drive the product into the skin and therefore it needs a closed electric circuit. The estheticians fingers are on both sides of the device and the other hand touches the client - the electric circuit is then closed - so the product is able to penetrate into the tissues via iontophoresis). The lifting mode is designed to make skin care serums penetrate into skin more deeply for maximum absorption and effectiveness. The pulsed ultrasound opens the cell caps and at the same time the iontophoresis emits feeble electric current to the skin to lower the skin barriers, and used electrical repulsion to deliver the nutrients deep under the skin. It optimize the penetration of active ingredients from serums or creams. This mode: accelerates the absorption of active substances, promotes the cell renewal, increases skin metabolism, promotes the exchange of oxygen, stimulates the blood circulation, enhances the skin care products, diminishes wrinkles and fine lines, improves skin texture and tone.

Negative /Positive Ion Mode: penetration of serums ionized with polarized ions. Uses pulsed ultrasound vibrations with iontophoresis -/+. The non-working hand should be touching the client for the iontophoresis to work. (The iontophoresis uses a current to drive the product into the skin and therefore it needs a closed electric circuit. The estheticians fingers are on both sides of the device and the other hand touches the client - the electric circuit is then closed - so the product is able to penetrate into the tissues via iontophoresis.


This Mode: Negative draws out for extractions. Positive pushes in for deeper product penetration.


What are the contraindications with the MBK Ultrasonic Spatula?

  • Never use on dry skin
  • Do not use if you have a pacemaker or electrical implants
  • Do not use if you have been diagnosed with a heart condition
  • Do not use if you are pregnant or think you may be pregnant
  • Do not use if you have acute or severe infections
  • Do not use over the eyeballs
  • Do not use if you are unclear about how to use this device as strict adherence to instructions are required for proper use.
  • Always use water-based mediums for conduction. Never use high oil content products or device will not conduct.
  • Purchasing this device means you take responsibility for learning proper use and you hold Christine Byer Esthetics and its subsidiaries harmless from any harm you experience while using this device improperly.


Does the MBK Ultrasonic Spatula have a warranty?

Yes. This device has a two-year warranty covering any manufacturing defects. Breakage from dropping the device, malfunction as a result of immersing in water or improper use are NOT considered manufacturer defects. The warranty begins on date of purchase.

How long can the Glow Younger TriLight LED be in use?

If you use ALL lights the device will get warm in 20-25 minutes. Turn it off at this time and allow it to cool. When using one or two LED colors, it can be used longer. BOTTOM LINE: When the device begins to feel very warm, it's time to shut it off and allow it too cool. Once it's cooled, you can turn it back on.


Is the Glow Younger TriLight LED and the Time Master Pro LED the same LED Light?

No. Although the LEDs in the TMP are strong, the Glow Younger TriLight LED is a stronger concentration and saturation of LED. I think of the LEDs in the TMP as the icing on the cake but the ultrasound in the TMP does most of the work in that device.


How long is an LED treatment?

Studies show that LED absorbs into the skin within 3 – 5 minutes but you may continue to safely use for up to 8 – 10 minutes for Red, Blue, Green or Amber/Yellow. INFRARED is often used longer for inflammation of muscles or joints. It can safely be used 20 – 25 minutes. 
How can I know if Infrared is on? I don’t see the lights.

Infrared light is invisible to the human eye. You will know INFRARED is on when you see the single RED light come on when the Infrared switch is used. Do not look into the lights when Infrared light is in use to avoid injury to the eyes.  

In what order is Sleep on It Retinol used with other products?

After cleansing, apply your serums and wait for each to completely absorb before applying next one. Then, apply Sleep on It Retinol. Finish with night cream. All retinols should only be used at night as they may make skin more sensitive to sunlight. Some experience a slight redness but it dissipates within a few minutes.


What makes Sleep on It Retinol different from other retinols?

The active ingredients of .03% Retinol Moist, Aeroleat Samphira (retinol alternative), Botanical Hyaluronic Acid, Niacinamide, and Beta Glucan are delivered in an ENCAPSULATED formula making this product non-irritating, unlike other retinols that can be harsh on the skin. Aeroleat Samphira/Crithmum Maritimum Extract, also known as, Sea Fennel Extract is considered a plant alternative Retinol – but I find it to be a retinol upgrade.


Can I use CBE Botanicals Conducting Gel & Mask with the Clareblend Mini or the TMP?

Yes! CBE Botanicals Conducting Gel & Mask is my preferred conducting gel. The formula is extremely nourishing to the skin. It is not meant to "work" the skin, but instead provide nourishing support to the skin while using devices.  After entire treatment, wipe off any excess with warm washcloth. Follow with moisturizer or products of your choice. 

You can also use CBE Botanicals Conducting Gel & Mask as a quick hydrating mask by applying to entire face, leaving on for 15 minutes, then rinse with lukewarm (never hot) water.


What is the difference between Just Say Ahh and Scrub Away the Day?

Just Say Ahh is a revitalizing CLEANSER with Ginseng, Orchid Extract and Glyco-Proteins that is perfect for daily use to remove makeup and balanced PH cleansing.

Scrub Away the Day contains jojobo beads and is a GENTLE PH balanced SCRUB in a lotion-like cleanser with Alpha and Beta Hydroxy Acids of Glycolic, Lactic and Salicylic. These natural acids loosen the bond of dead skin cells to accelerate the natural skin renewal process.


What are CBE Botanicals products?

CBE Botanicals are custom-formulated skincare products. They are Christine's favorite formulas based on her 20+ years using products from all over the world. Browse CBE Botanicals.

Where can I find an Esthetician with the SculPLLA Facial Filler Mask treatment?

You can search the House of PLLA directory found here: 

https://www.sculpllausa.com/pages/store-locator


Can I exfoliate when using House of PLLA products?

Yes, but use GENTLE exfoliants to avoid stripping the PLLA building in your skin. PLLA works by building up in the skin to boost collagen production. Stripping it out with harsh exfoliants will prevent the building process. I don't recommend using deep chemical peels, microdermabrasion, or abrasive scrubs while building PLLA.

HOP has two amazing exfoliators that contain PLLA.  You can safely peel and volumize with these two PLLA-formulated products. 

HOUSE OF PLLA® HOP+ Pilleo Skin Prep

HOP+ PLLA Pro Micro Peel

Both are specifically designed to work in partnership with PLLA products.


How do I layer House of PLLA products?

Apply Caviplla, followed by Promoter Repair Cell. Apply Sun Cushion either as a foundation or to support your foundation with SPF 50. Finish with a light spray of Stem Cell Mist.

You may use any other of these products alone or together with other products.

For more tips, here’s a blog post with more information on layering


Can I use both House of PLLA Eye Cream and NeoGenesis Eye Serum?


What is difference between House of PLLA Eye Cream and NeoGenesis Eye Serum?

The differences between House of PLLA Eye Cream and NeoGenesis Eye Serum are NeoGenesis is a serum (more of active ingredients) and causes zero eye irritation if it gets in the eye. Super convenient for those who wear contacts.

NeoGenesis Eye Serum contains 10% S²RM® stem cell molecules, peptides and hyaluronic acid. Sculplla contains PLLA, 4GF, PDRN and Volufiline, some call liquid botox for it’s lipofilling effect of plumping fine lines and wrinkles in the delicate eye area. Visit the full ingredient deck listed on each product page for more information.

How is the NeoLash Serum different than other similar products?

No other similar product on the market has NeoLash contains 60% S²RM®. It is formulated for the hair follicle and is safe to use on upper and lower lids. It will not darken eyelids or change iris pigmentation and it is oncology approved.


How long before I see anti-aging results with NeoGenesis Recovery?

For overall better texture and overall skin health, results will be evident in a matter of days. For fine lines, wrinkles and a bit of sagging skin, scars, etc., it can take 60 to 90 days or longer to see changes to the structure of the skin. Skin *will* continue to improve over time using Recovery in your daily skin care routine.


Why does NeoGenesis Recovery have an unusual odor?

NeoGenesis Recovery has a high concentration of the S²RM® (stem cell released molecules) comprised of a high concentration of different types of proteins that have a light distinct scent. This product can be used where scent-free formulations are required and for those sensitive to scent in products. NeoGenesis Recovery contains no added scent that would mask the natural scent of the proteins. The scent dissipates quickly when applied to the skin. 


Do NeoGenesis products contain antioxidants?

Yes. The antioxidants are within the molecules. The molecules have what is called “antioxidant cascades”. They are part of the correctly folded proteins that make up the exosome technology. These antioxidants are very balanced and give the skin exactly what it needs. There are 2 forms of Vitamin C in the Moisturizing Mist but no other antioxidants are ADDED to the other NeoGenesis products. Instead, antioxidants are naturally occurring.


How do I use NeoGenesis after a chemical peel?

The skin is in a more fragile  after a chemical peel and care must be taken to not cause further damage. For a minimum of 2 weeks after the chemical peel, gently cleanse with NeoGenesis Cleanser, spritz the skin with NeoGenesis Moisturizing Mist, apply Recovery, and follow with the Barrier Renewal Cream. Follow this protocol twice daily. The peel will cause skin to be dry and peeling. Use Moisturizing Mist throughout the day will bring soothing relief.


Is there a NeoGenesis serum that is stronger than Skin Serum but still hydrating and nourishing to the skin?

Yes, it is NeoGenesis Booster. It has double the stem cell released molecules of Skin Serum. Booster is very hydrating to the skin and provides a beautiful finish.


Can Recovery be used with micro-needling?

Can I use NeoGenesis Recovery on an open sore to help it heal?

Yes. It may sting slightly but the stinging sensation is normal in this case and only lasts for a few seconds. 


Can I use the Recovery with hyaluronic acid?

Yes. Apply Recovery first, after cleansing, then layer the hyaluronic acid serum on top of the Recovery.


Can I use NeoGenesis serums with Triple C+ Gold?

Yes.

There are two ways to do so. One is to always apply the NeoGenesis first, then layer Triple C+ Gold afterwards. The exosomes immediately go to work deep within the skin so Triple C+ Gold will not damage or block the exosomes. The other way is to use NeoGenesis at one time of the day and Triple C+ Gold at the other time. Example: Triple C+ Gold in the AM and NeoGenesis in the PM.


Can NeoGenesis Recovery be used with Red LED therapy?

Yes.

You may use Recovery before or after the red light therapy. There is no negative effect to an application of Recovery before the light treatment. Either before or after, Recovery supports a better result from LED therapy.


Can I use prescription tretinoin or retinols with Recovery and other NeoGenesis products?

Yes. When using prescription Retin-A (tretinoin) of any strength, please use Recovery, Booster, or Skin Serum at the opposite time of the day.

It is best to use prescriptions alone or with a moisturizer. Using other retinol products, can be applied at opposite times of the day or apply the NeoGenesis serum first, then layer the retinol product next.


What are the percentages of stem cell released molecules in NeoGenesis products?

Recovery 70%

Hair Serum 60%

NeoLash 60%

NeoBrow 60%

Booster 40%

Skin Serum 20%

Eye Serum 10%

Intensive Moisturizer 5%

Light Moisturizer 5%

Moisturizing Mist 1%


Will the heat during transit affect product effectiveness?

No. The product will remain stable.


How long does Recovery last per bottle?

The 10ml bottle is expected to last approximately 3 weeks at twice per day use for the face and neck, or 6 weeks at once per day. That is using 6 normal drops to cover the entire area.

 

What is the difference between Booster and Skin Serum?

NeoGenesis Booster contains 40% S2RM® and a concentrated amount of proteins, amino acids, and botanicals to boost the hydration factors in skin. Add one drop of Booster to your favorite moisturizer to increase hydration significantly.

NeoGenesis Skin Serum contains 20% S2RM® and is a preventative treatment containing potent antioxidants, peptides, and other innovative age management ingredients.


What is the difference between Intensive and Light Moisturizers?

NeoGenesis Intensive Moisturizer is an extra-rich formula that is created for those who require extra moisture to the skin. With 5% S²RM® Technology, plus potent antioxidants and peptides, this moisturizer helps support the barrier function and the retention of your skin’s natural moisture.

NeoGenesis Light Moisturizer is formulated for those with normal to oily skin or who live in more humid climates. It contains all the benefits of the NeoGenesis Intensive Moisturizer but is a lighter formulation. but still has 5% S²RM®.


What is the difference between NeoGenesis Recovery and NeoGenesis Booster?

Recovery contains 70% S²RM® and is the best choice for chronic conditions (eczema/psoriasis), acne scars, or severely damaged skin. Recovery supports advanced treatments and reduced recovery time and protects from burns during radiation. Recovery is ALWAYS applied before any other product. 

Booster contains 40% S²RM® and ideal for sensitive skin, Rosacea, dry/dehydrated skin. It provides long lasting hydration and skin repair, finish under makeup is beautiful, gently strengthens and repairs sensitive and rosacea prone skin.

Both are Oncology approved and rejuvenates and repairs aging skin.


How do I use NeoGenesis Recovery?

If using Recovery for anti-aging purposes, apply once daily 3-4 times per week to your clean, slightly damp face, neck, and décolletage. Follow with your serum(s), then moisturizer.

If using Recovery for traumatized skin from an aggressive treatment, or wound repair, please use twice daily on your clean, slightly damp face, neck, and décolletage, and follow with NeoGenesis Intensive Moisture for best results.


How do I use NeoGenesis with other product lines?

NeoGenesis works beautifully with all of my product lines. The key to success is to use the serums first, then layer other products over our serums. Because the patented technology has its own delivery system, it is important to use NeoGenesis products first for that delivery system to get into the deeper layers of the skin. 


Are NeoGenesis products organic?

NeoGenesis products do not contain pesticides, synthetic fertilizers, sewage sludge, genetically modified organisms, and nothing has been made with ionizing radiation.

NeoGenesis does not use antibiotics or growth hormones. NeoGenesis uses ingredients that are “skin identical,” meaning the molecules used are naturally found in our bodies. Therefore the molecules are recognized by our bodies.


What is the origin of the stem cells in NeoGenesis products?

NeoGenesis gets the tissue that contains the adult stem cells from tissue banks within the United States. The tissue is from adult donors and is SKIN stem cells. It is carefully tested and the process is highly regulated by the FDA.

NeoGenesis products contain reverse-engineered molecules from adult human stem cells, that reside in the deep dermal layer and subcutaneous layer of the skin. These are the stem cells in the skin that repair and maintain our skin throughout our lifetime.

The S²RM® (Stem cell Released Molecules) technology captures a full and natural “system” of known molecules. This means when placed in these product formulas, the skin recognizes and uses them to return skin to a state of healthy homeostasis. Using the correct set of adult stem cell types resident in the skin, not stem cell types from other parts of the body, is the key to the NeoGenesis technology.

Other technologies use the “one size fits all” approach. For example, one stem cell type from bone marrow or fat is used to develop the molecules for treating the skin. These lesser informed technologies provide sub-optimal results in the skin given those cells provide molecules to rebuild structures other than the skin. 


Are there any contraindications for using NeoGenesis products?

No.

There are no known contraindications. NeoGenesis products are safe for all skin types and all skin conditions. Additionally, all NeoGenesis products are safe for pregnant women. Use as you normally would as no changes are needed due to pregnancy or breastfeeding.

Can I use the Time Master Pro and the Clareblend Mini at the same time?

Many of our customers are using both these devices and achieving amazing results. The TMP is used 2 times a week for a duration of 10 minutes each day. The Clareblend Mini Microcurrent can be used daily. Even if only using the Mini for a 10-minute microcurrent treatment each day for your trouble spots (as opposed to treating the entire face at 45 minutes) customers see improvements with continued use. Results are cumulative.

On days you're using both devices, use the TMP first, followed by microcurrent. It is best not to use any device IMMEDIATELY AFTER microcurrent, so you don't undo the results you just achieved.


What conducting gel should I use with Time Master Pro?

You may use the House of PLLA Promoter Collagen Gel that comes with the device. This gel will "work" the skin so it will produce more collagen.

My preferred conducting gel is CBE Botanicals Hydrate + Conduct because of the nourishing and hydrating effects on skin. It doesn't "work" the skin, instead it hydrates and soothes. 

The conducting medium you choose needs to be GEL-BASED for ULTRASOUND (sound waves) to penetrate into the skin. Failure to use conducting gel will void the warranty.

You can apply other products PRIOR TO applying a gel-based conducting product when using the Time Master Pro. The sound waves will drive the ingredients deeper into the skin. Be sure to choose products with clean or natural ingredients. 


Will the Time Master Pro give me as much lift as a Microcurrent device?

You will get some lift with the Time Master Pro with continued use. The lift will not be as deep as you will get with Microcurrent.

The SKIN is what benefits the most from the ULTRASOUND in Time Master Pro. The cascading effect of sound waves creates an almost immediate plumping effect that lessens wrinkles, fine lines, and improves the texture of the skin and it boosts collagen production. With continued use the effects on the SKIN last longer and longer. 

The MUSCLES are what benefits the most from Microcurrent by toning and lifting with deeper electrical stimulation. Toning MUSCLES with microcurrent will create longer lasting LIFT. Microcurrent will also boost collagen and improve skin texture but it seen as fast as with the TMP.


Is the Time Master Pro the same as RF (Radio Frequency)? ***

No. The Time Master Pro is ULTRASOUND technology with EMS, it is not RF (Radio Frequency). Ultrasound is sound waves that cannot be heard with the human ear. The Time Master Pro is professional grade ultrasound at 90,000 SOUND WAVES per second (strongest on the market) and does not produce any significant heat. The EMS is gentle enough to stimulate but not so strong it severely contacts the muscle.

RF is radio frequency technology at various wavelengths per second. It is measured on the “electromagnetic spectrum”, which includes things like WiFi signals, radio and TV waves, and microwave ovens. The RF energy used in skin tightening is in the ballpark of 450 kilohertz (kHz). This is on the slow end of the RF range. RF carries a risk for burns if performed incorrectly. Learn more about the differences between Ultrasound and RF here: 

WHAT IS ULTRASOUND? AND WHAT IS RADIO FREQUENCY


Can I use the Time Master Pro if I've had Botox?

Always consult the medical professional who performed your treatment for Botox aftercare. CBE believes it is best to wait 10 days following Botox, or any filler or injectables. If you proceed, by all means, use the lightest pressure in the treated areas or avoid the treated areas altogether.


Can I use the Time Master Pro with Dental Implants?

We've posted the entire list of contraindications to review at your convenience. You will find them here.

Some report sensitivities when using the TMP with dental implants, while some do not. If this happens, you should avoid the area or go very lightly over this area. The TMP does not generate excessive heat so there's no risk of heating up the implants. The potential for discomfort is in the ultrasound vibrations.


Can I use the Time Master Pro and the Clareblend Mini Microcurrent on the same day?

Yes, keeping in mind to use the TMP for a maximum of 10 minutes 2 times a week per manufacturer's instructions.  When using the Time Master Pro Ultrasound+LED with the Clareblend Mini Microcurrent, always use the Mini last to avoid undoing the lifting results of the microcurrent. For best practice, use TMP in the morning, and Clareblend Mini Microcurrent in the evening.


How do I operate the Time Master Pro?

Christine demonstrates how to operate the Time Master Pro in this video: 

TIME MASTER PRO TUTORIAL USER GUIDE


What are the contraindications for the Time Master Pro?

For external use only and not to exceed the recommended maximum of 10 minutes.

  • Do not use on broken skin or skin with inflammation, weeping or soreness or on a severe sunburn
  • Should not be used if you are pregnant or nursing.
  • Do not use over metal pins and plates
  • Consult a physician before using with pathological skin conditions, a heart beat regulating medication / heart complaints, have a pacemakers or other battery operated and electrical implant, or if you have a neurological disorders including epilepsy or multiple sclerosis, cancer, autoimmune condition, diagnosed heart condition.
  • Not for use on or by children between 12 and 17 years old without parental supervision and not recommended for children under the age of 12.

ADDITIONAL CONTRAINDICATIONS:

  • Do not use the Time Master Pro with any other electronic medical devices(s), such as: Pacemakers and other implanted type electronic devices, pump-oxygenators and other electronic medical equipment designed for sustentation, electrocardiographs and other electronic medical devices to be worn by the patient or an implant or an intrauterine contraceptive device.
  • Do not use the Time Master Pro without prior approval from your healthcare practitioner if are/have:
    • Pregnant or menstruating
    • Tumor
    • Thyroid problems
    • Metallic implants
    • Infections
    • Open wounds or sores
    • Temperature over 100.4 Fahrenheit
    • Cardiac health conditions
    • Extreme hypertension
    • Cerebral Infarction
    • Contagious Dermatitis
    • En-topic Eermatitis
    • Enigma
    • Herpes
    • Folliculate acne
    • Furunculous Carbuncle
    • General Lupus
    • Hepatitis
    • General Sclerosis
    • Madison’s Disease
    • Bleeding illnesses or Injuries as ultrasound will increase blood circulation

Can I use the Eye Rejuvenator Microcurrent on any other part of the face or body?

Some like to use the Eye Rejuvenator Microcurrent in the lip area and this is fine since this is a small area. You may see improvement of fine lines.

Using the Clareblend Mini Microcurrent for the MUSCLES the mouth will be more effective to lift and tone.

The Eye Rejuvenator Microcurrent is designed for the eyes. Using it on other body parts (not including the lips) for an extended period will cause overuse and can result in damage to the device.


Does the Eye Rejuvenator have any contraindications?

Do you not use the Eye Rejuvenator Microcurrent if:

  • you have recently tanned or sun-bathed.
  • You have any type of skin irritation, rash, infection, burn, inflammation, active acne breakouts, rosacea, eczema, etc.
  • You are recovering from a cosmetic procedure.
  • You are using skin-thinning medications and/or topicals such as, but not limited to, Accutane, Tretinoins, and/or steroids. This could result in negative reactions in the skin.


How is the Eye Rejuvenator Microcurrent charged?

Charge the Eye Rejuvenator Microcurrent device for 3-4 hours PRIOR TO first use. A red light will flash indicating the device is charging.

The red light will stay on when fully charged. Once charged, unplug the cable. Do not keep the charging cable connected to a power source when not charging the device or while operating the device. This will void the warranty and result in a damaged device.


How is the Eye Rejuvenator Microcurrent powered?

Eye Rejuvenator Microcurrent is charged using a USB cord.

NEVER operate the device while plugged into the charging cord. It takes 3 – 4 hours to get a full charge.


How do I use the Eye Rejuvenator Microcurrent?

Please refer to this detailed instruction sheet found HERE.


What kind of conducting medium is necessary?

Use your favorite water-based (not oil) eye serum or cream. The Eye Rejuvenator Microcurrent will improve penetration of the serum or cream. You may also spritz with mineral water if you choose. NEVER use an oil or oil-based product. Oil will not conduct. Do not use without a water-based conducting gel.


Will the heat in the titanium tip of the Eye Rejuvenator lead to fat pad loss?

Absolutely not. The heat is not warm enough to lead to fat pad loss.


What is the amperes of the Eye Rejuvenator Microcurrent device?

The microcurrent is 300 always-on amperes. Always gentle. No zapping.


How often is the Eye Rejuvenator Microcurrent device used?

You may use the Eye Rejuvenator Microcurrent daily.

It is recommended to drink a glass of water prior to use for good hydration. If you feel like it's too much using it daily, use it every other day.


Does the Eye Rejuvenator come with a warranty?

The Eye Rejuvenator Microcurrent comes with a 2-year warranty from date of delivery.

Warranty covers manufacturing defects and does NOT cover misuse, dropping, or breakage from abuse or immersion in water.

Email support@christinebyer.com for any warranty claim. You must have your order number to validate your purchase at CBE.


With only one probe, how is the Eye Rejuvenator Microcurrent conducting?

Your hand/fingers must be touching the titanium portion of the Eye Rejuvenator Microcurrent to transfer the current. It is recommended to drink a glass of water prior to treatment for better hydration and conduction.


Is the Eye Rejuvenator Microcurrent better than the Clarebend Mini MicroCurrent?

No. It is not better, but it is faster. Treat the entire eye area in just 3 minutes a day.

Microcurrent, combined with warmth, allows the Eye Rejuvenator Microcurrent to provide a fabulous eye treatment.