How is the NeoLash Serum different than other similar products?
No other similar product on the market has NeoLash contains 60% S²RM®. It is formulated for the hair follicle and is safe to use on upper and lower lids. It will not darken eyelids or change iris pigmentation and it is oncology approved.
How long before I see anti-aging results with NeoGenesis Recovery?
For overall better texture and overall skin health, results will be evident in a matter of days. For fine lines, wrinkles and a bit of sagging skin, scars, etc., it can take 60 to 90 days or longer to see changes to the structure of the skin. Skin *will* continue to improve over time using Recovery in your daily skin care routine.
Why does NeoGenesis Recovery have an unusual odor?
NeoGenesis Recovery has a high concentration of the S²RM® (stem cell released molecules) comprised of a high concentration of different types of proteins that have a light distinct scent. This product can be used where scent-free formulations are required and for those sensitive to scent in products. NeoGenesis Recovery contains no added scent that would mask the natural scent of the proteins. The scent dissipates quickly when applied to the skin.
Do NeoGenesis products contain antioxidants?
Yes. The antioxidants are within the molecules. The molecules have what is called “antioxidant cascades”. They are part of the correctly folded proteins that make up the exosome technology. These antioxidants are very balanced and give the skin exactly what it needs. There are 2 forms of Vitamin C in the Moisturizing Mist but no other antioxidants are ADDED to the other NeoGenesis products. Instead, antioxidants are naturally occurring.
How do I use NeoGenesis after a chemical peel?
The skin is in a more fragile after a chemical peel and care must be taken to not cause further damage. For a minimum of 2 weeks after the chemical peel, gently cleanse with NeoGenesis Cleanser, spritz the skin with NeoGenesis Moisturizing Mist, apply Recovery, and follow with the Barrier Renewal Cream. Follow this protocol twice daily. The peel will cause skin to be dry and peeling. Use Moisturizing Mist throughout the day will bring soothing relief.
Is there a NeoGenesis serum that is stronger than Skin Serum but still hydrating and nourishing to the skin?
Yes, it is NeoGenesis Booster. It has double the stem cell released molecules of Skin Serum. Booster is very hydrating to the skin and provides a beautiful finish.
Can Recovery be used with micro-needling?
Yes, it can be used before and after, and should be continued twice daily until healing is complete. If skin is very thin and damaged, it is recommended to use Recovery a month BEFORE micro-needling treatment for the best results.
Can I use NeoGenesis Recovery on an open sore to help it heal?
Yes. It may sting slightly but the stinging sensation is normal in this case and only lasts for a few seconds.
Can I use the Recovery with hyaluronic acid?
Yes. Apply Recovery first, after cleansing, then layer the hyaluronic acid serum on top of the Recovery.
Can I use NeoGenesis serums with Triple C+ Gold?
Yes.
There are two ways to do so. One is to always apply the NeoGenesis first, then layer Triple C+ Gold afterwards. The exosomes immediately go to work deep within the skin so Triple C+ Gold will not damage or block the exosomes. The other way is to use NeoGenesis at one time of the day and Triple C+ Gold at the other time. Example: Triple C+ Gold in the AM and NeoGenesis in the PM.
Can NeoGenesis Recovery be used with Red LED therapy?
Yes.
You may use Recovery before or after the red light therapy. There is no negative effect to an application of Recovery before the light treatment. Either before or after, Recovery supports a better result from LED therapy.
Can I use prescription tretinoin or retinols with Recovery and other NeoGenesis products?
Yes. When using prescription Retin-A (tretinoin) of any strength, please use Recovery, Booster, or Skin Serum at the opposite time of the day.
It is best to use prescriptions alone or with a moisturizer. Using other retinol products, can be applied at opposite times of the day or apply the NeoGenesis serum first, then layer the retinol product next.
What are the percentages of stem cell released molecules in NeoGenesis products?
Recovery 70%
Hair Serum 60%
NeoLash 60%
NeoBrow 60%
Booster 40%
Skin Serum 20%
Eye Serum 10%
Intensive Moisturizer 5%
Light Moisturizer 5%
Moisturizing Mist 1%
Will the heat during transit affect product effectiveness?
No. The product will remain stable.
How long does Recovery last per bottle?
The 10ml bottle is expected to last approximately 3 weeks at twice per day use for the face and neck, or 6 weeks at once per day. That is using 6 normal drops to cover the entire area.
What is the difference between Booster and Skin Serum?
NeoGenesis Booster contains 40% S2RM® and a concentrated amount of proteins, amino acids, and botanicals to boost the hydration factors in skin. Add one drop of Booster to your favorite moisturizer to increase hydration significantly.
NeoGenesis Skin Serum contains 20% S2RM® and is a preventative treatment containing potent antioxidants, peptides, and other innovative age management ingredients.
What is the difference between Intensive and Light Moisturizers?
NeoGenesis Intensive Moisturizer is an extra-rich formula that is created for those who require extra moisture to the skin. With 5% S²RM® Technology, plus potent antioxidants and peptides, this moisturizer helps support the barrier function and the retention of your skin’s natural moisture.
NeoGenesis Light Moisturizer is formulated for those with normal to oily skin or who live in more humid climates. It contains all the benefits of the NeoGenesis Intensive Moisturizer but is a lighter formulation. but still has 5% S²RM®.
What is the difference between NeoGenesis Recovery and NeoGenesis Booster?
Recovery contains 70% S²RM® and is the best choice for chronic conditions (eczema/psoriasis), acne scars, or severely damaged skin. Recovery supports advanced treatments and reduced recovery time and protects from burns during radiation. Recovery is ALWAYS applied before any other product.
Booster contains 40% S²RM® and ideal for sensitive skin, Rosacea, dry/dehydrated skin. It provides long lasting hydration and skin repair, finish under makeup is beautiful, gently strengthens and repairs sensitive and rosacea prone skin.
Both are Oncology approved and rejuvenates and repairs aging skin.
How do I use NeoGenesis Recovery?
If using Recovery for anti-aging purposes, apply once daily 3-4 times per week to your clean, slightly damp face, neck, and décolletage. Follow with your serum(s), then moisturizer.
If using Recovery for traumatized skin from an aggressive treatment, or wound repair, please use twice daily on your clean, slightly damp face, neck, and décolletage, and follow with NeoGenesis Intensive Moisture for best results.
How do I use NeoGenesis with other product lines?
NeoGenesis works beautifully with all of my product lines. The key to success is to use the serums first, then layer other products over our serums. Because the patented technology has its own delivery system, it is important to use NeoGenesis products first for that delivery system to get into the deeper layers of the skin.
Are NeoGenesis products organic?
NeoGenesis products do not contain pesticides, synthetic fertilizers, sewage sludge, genetically modified organisms, and nothing has been made with ionizing radiation.
NeoGenesis does not use antibiotics or growth hormones. NeoGenesis uses ingredients that are “skin identical,” meaning the molecules used are naturally found in our bodies. Therefore the molecules are recognized by our bodies.
What is the origin of the stem cells in NeoGenesis products?
NeoGenesis gets the tissue that contains the adult stem cells from tissue banks within the United States. The tissue is from adult donors and is SKIN stem cells. It is carefully tested and the process is highly regulated by the FDA.
NeoGenesis products contain reverse-engineered molecules from adult human stem cells, that reside in the deep dermal layer and subcutaneous layer of the skin. These are the stem cells in the skin that repair and maintain our skin throughout our lifetime.
The S²RM® (Stem cell Released Molecules) technology captures a full and natural “system” of known molecules. This means when placed in these product formulas, the skin recognizes and uses them to return skin to a state of healthy homeostasis. Using the correct set of adult stem cell types resident in the skin, not stem cell types from other parts of the body, is the key to the NeoGenesis technology.
Other technologies use the “one size fits all” approach. For example, one stem cell type from bone marrow or fat is used to develop the molecules for treating the skin. These lesser informed technologies provide sub-optimal results in the skin given those cells provide molecules to rebuild structures other than the skin.
Are there any contraindications for using NeoGenesis products?
No.
There are no known contraindications. NeoGenesis products are safe for all skin types and all skin conditions. Additionally, all NeoGenesis products are safe for pregnant women. Use as you normally would as no changes are needed due to pregnancy or breastfeeding.
