Our Return Policy

We want you to love what you ordered — and we're here if you don't.

30-Day Guarantee

You have 30 days after receiving your item to request a return. Opened items must be at least half full to be eligible.

How to Start a Return

It's easy — just reach out and we'll take it from there!

Shipping & Refunds

Shipping fees are non-refundable, and please remember to include any complimentary items that came with your original order.

Refunds are issued to your original payment method and typically take a week or two to process. You'll receive a confirmation email once it's on its way!

Return Processing Fee

A Note from Our Small Business ♥

We truly appreciate every single one of your orders. As a female-owned small business, we don't have the resources of large retail chains — but we do have a whole lot of heart. To keep offering you the personalized service and professional brands you love, we allow up to 3 returns per customer within any 365-day period.

• ♥This 12-month window begins with your very first return.
• ♥The limit applies to returns for refunds, store credit, or exchanges.
• ♥Once the limit is reached, we'll be unable to accept further returns until your 365-day window resets.

Damages & Issues

Please inspect your order when it arrives. If something is defective, damaged, or incorrect, contact us right away and we'll make it right — we promise!

Exchanges

The quickest way to get what you're after: return the item you have, and once the return is accepted, place a new order for the item you'd like. Simple as that!

Non-Returnable Items

Due to the nature of the following products, we're unable to accept returns on:

Thank you for being part of our community.

Your support means the world to us. ♥