Do I need to charge my FOREO device 24hrs before first use?

Please charge your device before the first use as they may not be fully charged upon arrival.

How do I charge my FOREO device?

Gently insert your USB cable or the cable of your charger into your device’s charging port. When the device is fully charged (after approximately 1 hour) the LED will emit a steady glow.

My FOREO device does not work and/or charge. What should I do?

In order to find out where the problem lies, please run through the following actions:
Attempt to charge your FOREO device. If the battery has been completely drained, it may take up to 5 minutes for the LED to begin to pulse, indicating charging is taking place. This is because the charger initially charges with a very low current to protect the battery.

If the LED still does not respond after 5 minutes, please check that:
• The DC plug is firmly plugged into the DC socket.
• The main plug is firmly plugged into the wall socket.

Should all above actions fail, your FOREO product may be faulty. Please email customer support at support@christinebyeresthetics.com for more information.

Can I use other chargers with my FOREO device?

It is important that you only use the advanced switching-charger supplied with your FOREO product. Attempting to use any other charger (including the chargers supplied with other FOREO products) may damage your device’s battery.

How often should I charge my FOREO device?

Battery life varies by product, but generally you should charge your FOREO device only when the LED indicator begins flashing to tell you that the battery is running low.

How Do I clean my FOREO device?

Wash the surfaces with soap and water, rinse with clean water and pat dry with a lint-free cloth or towel.  Allow device to air-dry.

Watch FOREO informational video