FAQ Omnilux Contour Red Light

Should I use the Omnilux morning or night?

Omnilux devices have benefits for both AM and PM users. Early Birds, wake up those skin cells, and start your day with an instant glow that lasts all day. Night Owls, ease your skin into its regenerative process and calm your skin for your best sleep. Consistency is key, so find what works best with your routine!

How do I clean my device?

You should clean your device with a water-based wipe before every treatment. Baby wipes work great! Stubborn stains can be removed by wiping gently with 70% alcohol. Always softly wipe the LED side of the device and let air dry before starting treatment.

How do I charge my battery? How long should it charge for?

  1. Select the appropriate plug-type wall socket adapter for your country and connect to the power supply plug.
  2. Insert USB-C charging cable into the oval-shaped controller.
  3. The 3 lights on the controller will flash, indicating the level of charge. The controller battery will be fully charged when all 3 lights are illuminated. This can take up 5-6 hours.
  4. Unplug controller once fully charged. *DO NOT OVER CHARGE*


How many treatments should I be able to complete on a full battery?

With proper use, you should be able to receive at least 10 individual treatments from a fully charged controller. Because the Glove device is equipped with more LEDs, charging may be more frequent, with about 3-4 individual treatments out of a full charge.


Are Omnilux devices FDA cleared?

Yes! All Omnilux devices have been FDA cleared, TGA approved, and CE certified. In addition, all devices conform to international safety standards, including eye safety. 

Are there any reverse side effects if I stop treatments?

To maintain best results, we advise that you continue with your Omnilux treatments. If you stop treatments, you may notice your skin starting to lose the progress it has made. It’s a commitment to bettering your skin, consistency will give the best results.

Can I use while pregnant or breastfeeding?

While red light therapy is very safe, our LED devices have not been specifically studied with pregnant or breastfeeding women. For this reason, we do not recommend the use of LED unless approved by your doctor.

Can I use if I have Cancer?

Photosensitivity is a common side effect of various chemotherapy drugs. It is not advised to use LED light therapy if you have cancer or are undergoing cancer treatment. If you are unsure about any medications you may be taking, please consult your healthcare provider.

What is the warranty policy for the Omnilux?

All Omnilux devices are warrantied for 2 years from the date of delivery. The controller is warrantied for 1 year from date of delivery. The warranty does not cover accidental damages. 

How can I repair my device?

Our devices are not repairable. If you are still under warranty and suspect there is a fault in your device, please reach out to our Customer Service Team and someone will gladly help you file a warranty claim .

PLEASE NOTE: Any repairs made to the device will void warranty.

My face is red after treatments, is that normal?

Yes, some users might feel a slight warming sensation, but this warming effect is usually minimal. Since your body produces natural warmth, having the device so close to your body can create a warming sensation. Your device should never feel hot to the touch.

I am getting pimples after using the device. Is that normal?

No, users should not experience pimples after treatments. Please be sure that you are cleaning your device thoroughly before each use to avoid bacteria growth on the device. 

My face feels dry after treatment, is that normal?

Omnilux treatments may leave your face feeling dry. We recommend following your treatments with your favorite serum and moisturizer. 

Watch Instructional Video Here